Welcome to “Mind the GaP – GPT and People,” a thought-provoking exploration of the relationship between humans and the GPT (Generative Pre-trained Transformer) language model. As artificial intelligence continues to advance at an unprecedented pace, it becomes increasingly important to… ...
The HKCCA Award 2024 has been launched on 2 April 2024. In the launch event, we have introduced the theme of the Award; the categories on offer; the ways to achieve the prestigious HKCCA customer contact industry accolade as well Greater China and Asia Pacific Contact Centre recognitions. For...
Mr. Lap Man, Founder and CEO of DYXnet stated, “We are very honored to receive The Best Outsourced Contact Centre of the Year and other recognitions, which was made possible by our ongoing commitment to delivering leading customer-oriented and one-stop services in a number of key areas rang...
The Mystery Customer Assessment (MCA) Award 2022 – the most popular award category of the HKCCA Award is open for enrollment. The aim of this Award category is to assist participating customer service providers who provide service over the phone; face-to-face or through on-line platforms to ...
About Us HKCCA Award Events News Members MCA Album Code of Practice Author Archives: hkccaHKCCA Corporate Membership – Qin Finance Co., Limited QinFinance established on February 14, 2003, registered capital: RMB100 million. Enterprise size: Qin Finance's service network has covered 46 cities in...
The HKCCA Award 2024 has been launched on 2 April 2024. In the launch event, we have introduced the theme of the Award; the categories on offer; the ways to achieve the prestigious HKCCA customer contact industry accolade as well Greater China and Asia Pacific Contact Centre recognitions. ...
The HKCCA Award 2024 has been launched on 2 April 2024. In the launch event, we have introduced the theme of the Award; the categories on offer; the ways to achieve the prestigious HKCCA customer contact industry accolade as well Greater China and Asia Pacific Contact Centre recognitions. ...
Date:8 April 2022(Friday) Time:10:30 – 12:00 Channel:Zoom Video Conferencing Rundown: 10:30 Administration 10:40 Introduction 10:45 HKCCA Award 2022 launch presentation 11:45 Q&A Session 12:00 Event ends Bookings Bookings are closed for this event....
HKCCA Award 2023 – Brilliant@Basics The prestigious Hong Kong Customer Contact Association (HKCCA) Award 2023 is ready for enrollment. The HKCCA Award had been established to recognize the excellence of organisations and individuals in customer contact management as well as their contributions to the...